Represents Ark to lead the service delivery experience to the client - single point of ownership and accountability for all service delivery related activities and ensure client outcomes. Duties consists of; Client Relationship Management: • An ambassador – you will be an advocate for our clients. You will collaborate and align across Ark departments to meet the clients’ needs with complete transparency. • Ownership of the client service experience. • Work closely with the clients to build trusted relationships. Engage with clients on a regular basis to form strong working relationships and ensure client satisfaction. • Shape multi-year services strategy, in conjunction with sales leadership.
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